Consumer Protection Division


About The CPD

Our Mission and Vision

 At the Consumer Protection Division of the Greater Fayetteville Chamber, our mission is to foster trust and transparency in the marketplace by promoting ethical business practices, protecting consumers from deceptive or unfair activities, and advocating for a fair and equitable business environment.   Through our commitment to integrity, accountability, and collaboration, we strive to empower consumers to make informed decisions, support businesses in upholding the highest standards of professionalism, and create a marketplace where honesty, fairness, and mutual respect are paramount.   Our dedication to building a trustworthy and responsible business community ensures that consumers and businesses alike thrive in an environment of mutual respect and prosperity. 

Our vision at the Consumer Protection Division of the Greater Fayetteville Chamber is to create a marketplace in Cumberland County and the region, where trust is the foundation of every business interaction.  We envision a community where consumers can confidently engage with businesses, knowing that their interests are protected and their rights respected.  Through our efforts, we will inspire businesses to operate with integrity, to be accountable for their actions, and to continually strive for excellence in customer satisfaction.

Advocating Fair Business Practices


By publishing a network directory and working closely with local businesses, the CPD will encourage ethical conduct, fair pricing, and quality products and services, ultimately fostering a business environment built on trust and integrity.

Empowering Consumers

The CPD is dedicated to educating consumers about their rights, equipping them with the knowledge to make informed decisions, and providing resources to address concerns effectively.  Customers may contact the CPD for information regarding area businesses so they may shop with confidence while looking for our Certified Blue Checkmark.

Swift Conflict Resolution


The CPD will offer a mediation platform for resolving disputes between consumers and our network of businesses, ensuring that grievances are addressed promptly and fairly, reducing the strain on legal resources.